Service Manager

Manchester, NH
Posted: January 1, 2022

Raynor Door Authority of New England is looking to hire a full-time Service Manager to join our team. We are a small, but growing community-oriented company that specializes in residential garage doors, commercial garage doors, retractable awnings, folding wall partitions, and dock equipment. We take pride in being one of the top garage door installation companies in the area.

QUALITY SERVICE. QUALITY PRODUCT.

As a Service Manager, you will be responsible for managing the team of technicians, preparing jobs for the upcoming week, and oversee inventory management, among several other tasks. The ideal candidate would be an organized leader with experience in managing a team. The Service Manager is an integral role to keeping the ship running smoothly.


Roles & Responsibilities

  • Stage materials for upcoming jobs in the warehouse and occasionally offsite
  • Maintain organization of the company’s inventory
  • Order parts and supplies when needed
  • Receive inbound service calls and coordinate scheduling
  • Onboard new employees and lead them through Raynor Door Authority’s training program
  • Be a team player
  • Be customer focused

Job Requirements

  • High School Diploma or state equivalency
  • 3+ years of experience in a service manager role
  • Construction industry experience a plus
  • Leadership and team management skills necessary
  • Must have good customer service skills
  • Organized and task-oriented
  • Excellent interpersonal and communication skills
  • Perform physical demands such as, but not limited to: Reaching above shoulders, climbing ladders, balancing, stooping, kneeling, crouching, or crawling, working at elevated heights, working outdoors and the ability to lift up to 80 lbs.
  • The ability to pass criminal and driving background checks and drug screen.
  • Valid driver’s license and clean driving record.
  • A detail-oriented person who takes pride in their work
  • A positive attitude and strong work ethic
  • Must be able to use a computer, tablet, and cell phone proficiently

What we offer

  • Highly Competitive Pay
  • Profit sharing bonuses
  • Performance based bonuses
  • Positive work environment with countless opportunities for development
  • We provide power tools, vehicles, and training
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401K
  • Accrued Paid Time Off and Vacation Time
  • Health Savings Account
  • Overtime opportunities
  • Opportunities for advancement

At Raynor Door Authority of New England, we stay true to our values. Our employees are our #1 asset, and we strive to always put them first. If you value a fun, energetic, and positive work environment, RDA is the place for you. Come join our team and see why we’re making customers “ridiculously happy!”